Once resources are used to produce a product it's crucial to us and the planet that that product stays in use for as long as possible. Although we claim our belts are bombproof, sometimes shit happens that requires a little fixing. That's why we believe in providing everyone who owns a belay belt the opportunity to repair it.
What we offer:
Free repairs on belay belts
Free shipping back to customer
In the event we can't fix the belay belt 50% off future belay belts.
(note we do not provide shipping to us)
To see what we can do it's as easy as reaching out:
or on Instagram @ Mountain Glow Co.
a photo or physical description of problem
name and return shipping address
Bonus points if you provide how it broke so we can improve product in future :)